Shipping Policy
When it comes to shipping we strive for accuracy, reliability, and convenience. Here are some ways we make this happen:
- All orders placed before 3:30pm EST are guaranteed to ship out the same day. • While orders placed after 3:30pm EST are not ensured to ship the same day, we strive to, and consistently do, get every order out by end of day (5:30pm EST).
- All packages ship UPS as we have found them to be the most consistent and reliable shipper for our customers.
- To ensure you get your products when you need them we offer a range of shipping options: UPS Ground, UPS 3-Day Select, UPS 2-Day Air, UPS Next Day Air (morning arrival), and UPS Next Day Air Saver (by end of day arrival).
- Shipping costs are based on UPS charges and are determined by the weight of package(s), shipping location, and shipping method. • FREE shipping on any order of $600 or more. This offer is valid for UPS Standard Ground Shipping only and applies to the 48 contiguous States, excluding Alaska, Hawaii, and Puerto Rico.
- A Pick-Up option is available at our location in North Canton, OH (7239 Wales Ave.). Please allow one hour for your order to be packed. A valid receipt or order confirmation will be required at the time of retrieval.
*NOTE: Packages cannot be delivered to a PO Box, a physical address is required.
If you have any questions regarding our shipping options or policy please contact us at 888-299-7159.
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